TBV Insights

Try watching video through the customer's eyes to understand video as customer experience. It's not easy.

Video as customer experience: watching with customer’s eyes

Is watchability the best frame of reference for B2B marketing videos? B2B buyers click on a marketing video expecting to get something out of it, and willing to pay for it in the currency of the Internet: their attention. To gauge video as customer experience, consider whether customers will come away feeling that

Read More »
Technology marketing video should be at least as helpful as a chatbot.

Try a conversational approach to technology marketing video.

Are your buyers “consuming” your technology marketing video content in order to learn about your solutions and what’s on the horizon for your industry? Without contacting sales? That’s the assumption underlying most inbound and content marketing. It’s strange, then, that most content marketing discussions and surveys treat video as tactic. Discussions usually

Read More »
2017 B2B Video Marketing Trends open up new opportunities for increasing customer engagement and improving the customer experience.

Take advantage of these 2017 B2B Video Marketing Trends

In a recent post I wrote about three B2B Video Marketing Trends I’ll be watching for in 2017. More conversational. Less advertorial. More formats More app-like Actually, I’ll be doing more than watching. I’ll be working with clients to find ways to take advantage of these B2B video marketing trends. All

Read More »
The key to B2B video marketing trends in 2017

B2B video marketing trends 2017

My favorite video marketing advice for the New Year is this: “Video Will Account for 79% of Global Internet Traffic by 2020 (So Increase Your Video Marketing Budget NOW).”  Cisco is the source of the percentage forecast. Tubular Insights (formerly ReelSEO) is the source of the conclusion inferred from it — and I

Read More »

Can technology marketing videos have empathy?

There’s little doubt that video as a medium can have empathy. Reality TV shows may increase empathy and bring out the best in us. But let’s consider the kind of videos I know best, technology marketing videos. These are mostly short, high-level solution overviews for lead generation or account management. What is empathy

Read More »