Tag: sales enablement

 

How to use video to increase penetration at key accounts

video to increase penetration at key accountsIt’s easier and cheaper to grow your business with existing customers than it is to acquire new ones. So why don’t technology companies devote more video resources to this marketing tactic? Because most marketers think of making videos in just a few categories — overviews, testimonials, executive presentations, demos. But there is a more appropriate way to think about video to increase penetration at key accounts.

A templatized approach

Here’s a cost-effective approach to producing animated explainer videos to support major account penetration, when the following conditions apply:

 

Explainer videos for sales enablement

Customers in an array of industries, from IT to insurance to business process outsourcing, are often way ahead of the salespeople who are ‘helping’ them.
Harvard Business Review

In many of today’s buying processes, actual living, breathing salespeople are likely to enter the game when it’s more than half over. If the buying process goes awareness –> consideration –> action, it’s probably somewhere in the consideration phase.

Companies typically publish overview videos to create awareness. But what other kinds of video can help the salesperson help the buyer complete the journey?

Targeted videos for sales training

Sales training, of course, has long relied on instructional video. Today’s eLearning platforms, it could be argued, are largely interactive video platforms.

 

How to use explainer videos for sales enablement

How to use explainer videos for sales enablement

Sales enablement is about content, timing, and knowing where a prospect is in a buying cycle. It makes sense to feature video content appropriate to different way-stops.

In content marketing, you put content where prospects are will notice it and, hopefully, consume some, because you assume that buyers are avoiding sales people during at least half of the sales process. Sales enablement, on the other hand, is about helping a salesperson “deliver the right content to the right person at the right time” according to an excellent primer from Eloqua. To select “the right content” to deliver, you look at what content the prospect has accessed to date. This is called “reading digital body language.” It enables the sales person to get in sync with the buyer’s interests, understand where the buyer is on her journey, and to generally be more consultative.