Most B2B marketing videos don’t support the buyer’s journey
Most B2B marketing videos don’t support the buyer’s journey because they are product-centric. They accompany product introductions, reside on product pages and are featured in product promotions. Most B2B videos are designed for the “awareness” phase of the buyer’s journey — that is, “Introducing (ta-da!) Cloud Security v.3.0!” These overview “explainer” videos are useful. Customers, […]
Videos for the buyer’s journey
A couple years ago, Forrester analyst Lori Wizdo depicted the marketing sales funnel in this clever sideways view, with the funnel “bottom” becoming a confused network of criss-crossing channels in which buyers and influencers share the information they collect for themselves. “Marketers who continue to ‘go to customer’ with product-centric campaigns and offers,” she wrote in this blog […]